Last updated: August 26, 2026
Both faulty and non-faulty items may be returned or exchanged. Contact us no later than 30 days from the delivery date. Only merchandise that remains new and unused, with its packaging, labels, and included accessories intact, qualifies.
A customer may apply after changing their mind, preferring another item, or ordering incorrectly. We also address products that arrive damaged or faulty, differ materially from their description, contain missing components, or were sent in error.
To request service, send the order number, the email used at checkout, and the reason. Images or video of both item and packaging are required for damage, fault, shipping errors, or shortages. Unauthorized parcels must not be sent back. Return shipment is by mail with the complimentary label enclosed in the package.
No restocking charge applies, and replacement availability is subject to stock. An approved refund goes back to the original payment method and is processed within 10 days, although bank posting time can extend beyond that period.
Email: mehmoutibra@gmail.com
Mailing address: 423 Wyoming Rd, Newark, Delaware, 19716, United States
Phone: (302) 841-3829